Introduction

At Brainetthinkly, we understand that when you share business information with us, you're placing trust in our commitment to protect your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or use our competitor and market analysis services.

We operate under Taiwan's Personal Data Protection Act and international privacy standards to ensure your information remains secure and is used only in ways that benefit your business objectives.

Information We Collect

We collect information that helps us provide better market analysis and competitive intelligence services. Here's what we gather and why:

How We Use Your Information

Your data helps us deliver meaningful insights that drive your business decisions. We use your information to:

• Conduct thorough competitor analysis and market research tailored to your industry
• Prepare detailed reports and strategic recommendations based on your specific business context
• Communicate project updates, findings, and schedule follow-up consultations
• Improve our analysis methods and develop better research tools for our clients
• Send relevant industry insights and market trends that may impact your business
• Maintain accurate project records and client relationship history

Your Privacy Rights

You have complete control over your personal information. Here's how you can manage your data:

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond within 30 days and guide you through the process.

Data Security Measures

Protecting your business information is fundamental to our operations. We implement multiple layers of security to keep your data safe:

We also maintain strict confidentiality agreements with all team members and conduct regular security training to ensure everyone understands their responsibility in protecting client information.

Information Sharing

We don't sell, rent, or trade your personal information. However, we may share your data in these specific situations:

• With trusted service providers who help us deliver our analysis services, all bound by strict confidentiality agreements
• When required by law, court order, or government regulation in Taiwan or other applicable jurisdictions
• To protect our legal rights, prevent fraud, or ensure the safety of our team and other clients
• In the unlikely event of a business merger or acquisition, with advance notice to all affected clients

Data Retention

We keep your information only as long as necessary to provide our services and meet legal requirements:

• Active project data is retained throughout our engagement and for two years afterward to support follow-up questions
• Financial records are kept for seven years as required by Taiwan business regulations
• Marketing communications preferences are maintained until you unsubscribe or request deletion
• Website usage data is automatically deleted after 24 months unless needed for security purposes

When data is no longer needed, we securely delete it using methods that prevent recovery. You can request early deletion of your information at any time, subject to legal retention requirements.

International Data Transfers

While we primarily operate from Taiwan, some of our analysis tools and service providers are located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection through:

• Adequacy decisions recognizing equivalent privacy protection in the destination country
• Standard contractual clauses approved by data protection authorities
• Certification schemes that demonstrate ongoing privacy compliance
• Additional safeguards for sensitive business information

Cookies and Website Technology

Our website uses cookies to improve your browsing experience and help us understand how visitors use our services:

• Essential cookies that make our website function properly and securely
• Analytics cookies that show us which pages are most helpful to visitors
• Preference cookies that remember your choices and settings

You can control cookie settings through your browser, though disabling certain cookies may limit website functionality. We don't use cookies for advertising or tracking your activity on other websites.

Changes to This Policy

As our services evolve and privacy regulations change, we may update this policy. When we make significant changes, we'll:

• Email all active clients with a summary of important changes
• Post a notice on our website highlighting the updates
• Provide at least 30 days notice before changes take effect
• Explain how the changes affect your existing projects and data

The current version of this policy is always available on our website, and we maintain records of previous versions for reference.